We stand behind our products and want you to be completely satisfied with your purchase. Our return policy is designed to be fair and straightforward.
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help with our straightforward return process.
Reach out to our customer service team within 30 days of delivery
Receive your return authorization and shipping label if applicable
Pack items securely in original packaging with all accessories
Ship your return using the provided instructions
Get your refund processed within 5-7 business days after we receive your return
Contact our customer service team with your order number and reason for return. We'll provide you with a return authorization and shipping instructions.
If you receive a damaged or defective item, contact us immediately. We'll arrange for a free return and send you a replacement or issue a full refund, including shipping costs.
Yes, sale items can be returned within 30 days of delivery, provided they meet our return conditions. Some clearance items may be marked as final sale.
Once we receive your return, we process refunds within 5-7 business days. It may take additional time for the refund to appear on your account depending on your payment method.
Returns received after 30 days may be accepted at our discretion, possibly for store credit rather than a refund. Contact our customer service team to discuss your situation.
We offer free returns only when the return is due to our error (wrong item, damaged product, etc.). Otherwise, return shipping is the customer's responsibility.
Have your order number ready and contact our support team to begin the return process.
Support available Monday-Friday, 9AM-6PM EST
returns@example.com
Response within 24 hours
1-800-RETURNS
Mon-Fri, 9AM-6PM EST
Available on website
Instant support during business hours
